INSTRUCTIONS ON THE RIGHT OF WITHDRAWAL
You have the right to withdraw from a contract within fourteen days without giving any reason, provided that it was concluded at a distance (e.g. via our website or online platform). The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement. The withdrawal notice should be addressed to:
Reflex Club e.U.
E-mail: hello@reflexclub.at
To meet the withdrawal deadline, it is sufficient for you to send your notice before the withdrawal period has expired.
If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay, and in any event no later than fourteen days from the day on which we receive your withdrawal notice. Repayment will be made using the same means of payment you used for the original transaction, unless otherwise agreed.
The right of withdrawal applies exclusively to contracts concluded at a distance (online contracts). There is no right of withdrawal for contracts concluded directly on-site at the studio.
Exception to the right of withdrawal: For an individual trial training session, as well as for an individual personal training session booked for a specific date and time, there is no right of withdrawal pursuant to §18(1) no. 10 FAGG, as this constitutes a leisure-related service provided at a predetermined point in time.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To: Reflex Club e.U.
E-mail: hello@reflexclub.at
I/We () hereby give notice that I/we () withdraw from my/our (*) contract for the provision of the following service: ___________________
Ordered on: _________________________
Name of consumer(s): _________________________
Address of consumer(s): _________________________
Signature of consumer(s) (only if this form is notified on paper): _________________________
Date: _________________________
(*) Delete as appropriate.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement. The withdrawal notice should be addressed to:
Reflex Club e.U.
E-mail: hello@reflexclub.at
To meet the withdrawal deadline, it is sufficient for you to send your notice before the withdrawal period has expired.
If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay, and in any event no later than fourteen days from the day on which we receive your withdrawal notice. Repayment will be made using the same means of payment you used for the original transaction, unless otherwise agreed.
The right of withdrawal applies exclusively to contracts concluded at a distance (online contracts). There is no right of withdrawal for contracts concluded directly on-site at the studio.
Exception to the right of withdrawal: For an individual trial training session, as well as for an individual personal training session booked for a specific date and time, there is no right of withdrawal pursuant to §18(1) no. 10 FAGG, as this constitutes a leisure-related service provided at a predetermined point in time.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To: Reflex Club e.U.
E-mail: hello@reflexclub.at
I/We () hereby give notice that I/we () withdraw from my/our (*) contract for the provision of the following service: ___________________
Ordered on: _________________________
Name of consumer(s): _________________________
Address of consumer(s): _________________________
Signature of consumer(s) (only if this form is notified on paper): _________________________
Date: _________________________
(*) Delete as appropriate.
Version dated: 15 July 2026
Work schedule
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
14:00 – 19:00
14:00 – 19:00
14:00 – 19:00
14:00 – 19:00
14:00 – 20:00
10:00 – 20:00
10:00 – 19:00
